Lumora Solutions

Privacy Policy

Last updated: January 2025

1. Introduction

Lumora Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our recruitment services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Submit a job application or CV
  • Contact us through our contact form
  • Subscribe to our newsletter
  • Engage with our recruitment services

This information may include: name, email address, phone number, postal address, employment history, qualifications, references, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our recruitment services
  • Match candidates with suitable job opportunities
  • Communicate with you about our services and job opportunities
  • Process and respond to your enquiries
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: Processing is necessary for the performance of a contract with you
  • Legal obligation: Processing is necessary to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests

5. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • With potential employers when you apply for job opportunities
  • With service providers who assist us in operating our business
  • When required by law or to protect our legal rights
  • In connection with a business transaction (merger, acquisition, etc.)

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For candidates, we typically retain CV and application data for up to 2 years.

7. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Right to access: You can request copies of your personal data
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your personal data
  • Right to restrict processing: You can request that we limit how we use your data
  • Right to data portability: You can request transfer of your data to another organization
  • Right to object: You can object to our processing of your personal data

To exercise any of these rights, please contact us at contact@lumorasolutions.co.uk

8. Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies

We use cookies and similar tracking technologies to track activity on our website. For detailed information about the cookies we use, please see our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: